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In the first year of the coronavirus pandemic, e-commerce businesses soared as lockdowns kept shoppers indoors and focused on sprucing up their homes. In the next episode of Leadership Lessons, Comparably Co-Founder/CEO Jason Nazar speaks to Niraj Shah – CEO, Co-Founder and Co-Chair of one of the world’s largest online home-related platforms. Wayfair has grown rapidly since its launch in 2002, boasting outstanding customer service and stocking one of the largest and most comprehensive selections of items for every space, style and budget. Headquartered in Boston, Mass., Wayfair operates throughout North America and Europe, employs approximately 16,000 people and had net sales of $13.7 billion in 2021. The retail giant’s CEO will share his biggest leadership lessons and other topics, including:
- The key elements of running a business as a co-founder
- The one quality that all the best leaders have
- Creating the best customer experience
- The two things to look out for when hiring and what to do if you’ve made a bad hiring
- Optimize your schedule and learn to say no
About the speaker:
Nirai Shah is CEO, Co-Founder and Co-Chairman of Wayfair. Previously, Niraj was co-founder/CEO of Simplify Mobile, an enterprise software company that was sold in 2001. Previously, he was entrepreneur-in-residence at Greylock Partners, COO and board member of iXL, and co-founder/CEO of Spinners, which was sold to iXL in 1998. Niraj was named to Fortune Magazine’s 40 Under 40 list and named Entrepreneur of the Year by Ernst & Young. He is also a board member of the Massachusetts Competitive Partnership and the Greater Boston Chamber of Commerce. Niraj graduated from Cornell University with a BS in Engineering.
Jason Nazar is Co-Founder/CEO of Comparably, a leading website for employee reviews of workplace culture. A serial entrepreneur, investor and consultant, he was previously the co-founder/CEO of Docstoc (acquired by Intuit). Jason was named one of the Los Angeles Business Journal’s Most Admired CEOs and was named the first Entrepreneur-in-Residence for the City of Los Angeles in 2016. A Los Angeles native, he received his BA from UC Santa Barbara and his JD and MBA from Pepperdine University.